773
result(s) found for 'complaint letter'
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Subscribe or follow us for updates on consumer and business matters.
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Information for conveyancers: set up a complaint handling system, deal with complaints and find ways to reduce complaints.
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Sets out what Victorian funeral providers must include in mandatory complaint handling procedures. Explains what you must do if a customer complains to your funeral business.
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Explains when to use our Estate agent complaint form.
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Explains when to lodge a residential accommodation complaint using our general complaint online form.
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Information for Victorian businesses on how to resolve a complaint with a customer
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Explains Consumer Affairs Victoria’s services for small business: free information, advice and presentations; licensing and registration.
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Explains when to use our Product safety complaint form.
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Information on a retirement village operator's responsibilities when reporting disputes in the annual report, and how to report disputes confidentially.
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Legal information for retirement village operators on recording complaints from residents including setting up and recording information in a file and time limits for resolving the complaint.
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